Visit our Warranty Page and enter the unique product code provided with your earphones. Our system will verify your product, and you’ll be guided through the simple warranty claim process..
You can find a green label on the box of your purchase. Scratch off the grey coating on the label to reveal the unique string.
Yes. Our earphones are waterproof.
On single fully charge, The headphones last up to 6.5 hours, and The charging case can charge the earbuds an additional 6 times, so you can get 40 hours of total playtime from a fully charged case
Yes. It depends on your needs.
Yes. Our headphones are not only compatible with Apple and Android.They can also be connected to computers, laptops, and devices with Bluetooth function.
Our headphones can adapt to both music and gaming modes
At Kesieme, we believe that technology should enhance your lifestyle—not interrupt it. Our mission is to design audio products that seamlessly blend comfort, performance, and style for people who live actively and move freely.
